Issue Description

After clearing the sync state and LastSyncDateOffSet values in the SyncEngine.ProviderInstance table, executing a new SharePoint sync will fail and an error is displayed in the hostserver log file.

Error Message

The following error is displayed in the hostserver log file: “Data may have been modified or deleted since entities were loaded”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP15 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP15 to apply the fix.