When you have an Active Directory user with either the name, display name, description or email properties containing more than 200 characters, an error occurs when you run a sync using the Sync Engine.
The following error is logged in the Host Server log file: “An error occurred while updating the entries. See the inner exception for details. ---> System.Data.SqlClient.SqlException: String or binary data would be truncated.'”
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP23 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP23 to apply the fix.
- Execute the sync again.