Issue Description

After several days of production activity, K2 performance deteriorates and causes K2 instance to slow down.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP40 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP40 to apply the fix.

Considerations

Running instances with IPC events in error state will not be fixed. Only new instances.