Code Fix: Starting a K2 Workflow, intermittently results in an error

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Issue Description

When a K2 Workflow is generated from a SharePoint List or SharePoint Document Library via the K2 App, an error occurs intermittently when the K2 Workflow is started from a form.

Error Message

The following error occurs: “25223 Process WFNAME Workflow not found”

Cause

This is caused by giving the K2 Workflow a title/name which contains more than 128 characters.

Resolution

  1. Ensure you have K2 Five (5.0) installed.
  2. Download and Install the K2 Five (5.0) September 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.0) September 2018 Cumulative Update FP14 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.0) September 2018 Cumulative Update FP14 to apply the fix.