Issue Description

An error occurs when a user with K2 workflow administration permissions attempts to release a work item in K2 Management.

Error Description

The following error occurs: “User does not have Administrator access to this process”.


  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP5 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP5 to apply the fix.
  4. It is recommended to refresh the browser cache.