When you start an instance of a legacy K2 Workflow where the return value of a SmartObject property is used as the value of a data field in the workflow, the workflow will go into error state after the property is removed from the SmartObject.
The following error occurs: “Item not found in this collection”.
The fix is available in the following K2 versions:
|K2 4.7 March 2018 Cumulative Update
||K2 Five (5.0) September 2018 Cumulative Update
||K2 Five (5.1) November 2018 Cumulative Update
||K2 Five (5.2) May 2019 Cumulative Update
||K2 Five (5.3)
||Fix Pack 23
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- The K2 Workflow will be able to continue without the error, and the value of the data field will be empty due to the removed SmartObject property.