When you deploy a package with K2 Package and Deployment, and the package contains a K2 Role with the same name as an existing K2 Role in the target environment, a conflict error occurs due to the role GUID not matching the one on the target environment.
The following conflict error displays in K2 Package and Deployment: “Role failed to deploy. K2 service account does not have modify rights on the role”.
The fix is available in the following K2 versions:
|K2 4.7 March 2018 Cumulative Update
||K2 Five (5.0) September 2018 Cumulative Update
||K2 Five (5.1) November 2018 Cumulative Update
||K2 Five (5.2) May 2019 Cumulative Update
||K2 Five (5.3)
||Fix Pack 30
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- Re-deploy the package
After installing this Fix Pack, the option to overwrite a K2 Role will no longer be available in the Microsoft Management Console user interface when you deploy a package using K2 Package and Deployment.