This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

While installing K2 Connect in a K2 cluster configuration, the local server name is used instead of the cluster fully qualified domain name.

Symptoms

Your service instance may point to the local server name instead of the fully qualifed domain name. If you updated it in the SmartObject Services Tester tool, once you refresh the service instance from the K2 Connect Admin tool, it will reset to the local server name.

Resolution

Our developers identified this as an issue and have resolved it in the K2 Connect 4.7.2 release.

Please contact K2 Support for the K2 Connect 4.7 codefix.