This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When accessing the K2 Workspace Process Information Report, the following error is displayed:

"Input string was not in a correct format.Couldn't store <xxxxx.xxxxx> in Process_Information_Duration Column. Expected type is Double. 
at SourceCode.Workspace.OOBReports.K2ReportViewer.BuildDataSet(SOParameter[] queryParameters, String reportQuery)
at SourceCode.Workspace.OOBReports.K2ReportViewer.BuildLocalReport(String ReportDisplayName, String ReportPath, String ReportID, LocalReport localReport)
at SourceCode.Workspace.OOBReports.K2ReportViewer.LoadData(String reportid, ReportType reporttype, HttpRequest Request, LocalReport localReport)
at SourceCode.Workspace.OOBReports.K2ReportViewer.LoadReportConfig(Boolean mustSetValue, Boolean isDrillThrough, LocalReport localReport)
at SourceCode.Workspace.OOBReports.K2ReportViewer.OnInit(EventArgs e)"

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Symptoms

This issue may occur when you are using a different regional setting, and the decimal separator is "," or ".".

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Resolution

The 4.7 K2 Workspace has been deprecated in K2 Five.

Please see: https://help.k2.com/kb002045

The issue will not occur if you make use of the new K2 Workspace > Reports > Process Overview in K2 Five.