This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

A few Workspace Tabs have disappeared from view. This includes the Management, Notification events and Security tabs.

Symptoms

The Workspace permissions start out as a blank slate. If no permission have been specified on the Security tab > Workspace permissions > Management > Management console > "Add user" setting, everyone has access to each tab once a user is added via the Security tab > Workspace permissions > Management > Management console >"You can add or remove users here" setting.

Troubleshooting Steps

The issue was resolved by doing the following:


1. Create a backup of the K2 Database

2. Run the following SQL Query, this will give all users access to all tabs in Workspace:

TRUNCATE TABLE [K2].[Workspace].[ActionPermission]

3. Restart the K2 Server
4. All users should now have access to all Workspace tabs.