This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When populating a hidden view with data and then showing the view, the image attachment control is displayed with a cut off image.

Symptoms

Subsequently making a view visible results in this issue where the image gets cut off.

Resolution

Applying both the August Cumulative Update (CU) and Fix Pack 3 will resolve this issue.

These items can be found here:

  1. You can find the 4.7 August CU in the portal.k2.com website at the bottom of the page: https://portal.k2.com/downloads/bp/Default.aspx 
  2. Log a support ticket requesting the August CU Fix Pack 3.