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The Identity property for the user and was not correctly populated and shows System Value > Current User
- Stop the K2 blackpearl service.
- Make a backup of the K2 database.
- Update the RoleInit value in [HostServer].[SecurityLabel] where SecurityLabelName = K2 to include TranslateWithDirectoryServices=False;
- Start the K2 blackpearl service.
Incorrectly editing the K2 database can result in system instability or failure. Before making any database changes, it is strongly recommended to make a backup of your database. Database changes should only be performed by database administrators or users with sufficient knowledge and experience with SQL server to apply these changes correctly. If you need assistance with implementing these changes, please log a Support Ticket with K2 Product Support.
Also see https://www.k2.com/onlinehelp/k2blackpearl/devref/current/default.htm#Database_Reference.html