K2 Management Site Creates/Saves incorrect Exception Dates for Working Hours Configuration

  • 16 February 2021
  • 0 replies
  • 2 views

Userlevel 5
Badge +20
 

K2 Management Site Creates/Saves incorrect Exception Dates for Working Hours Configuration

kbt138328

PRODUCT
K2 blackpearl 4.7
BASED ON
K2 blackpearl 4.7
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When creating/saving Exception Dates for Working Hours configuration via the K2 Management site, the date loads and saves incorrectly resulting in losing a day each time.

Symptoms

E.g. create an Exception Date:

Independence Day > July 4

Image

 

When you save the change and load it again; it will now appear as:

Independence Day > July 3

Image

 

 

If you added another Exception Date or hit "Finish" again, the next time the date will be loaded as:

Independence Day > July 2

Image

Resolution

A bug have been logged and will be addressed in a future update.

 

Please see the following workarounds:

1. Add or manage Exception Dates via K2 Workspace, as the date will be maintained correctly:
 

Image 
 

 

2. Edit/correct each Exception Dates prior to re-saving (hitting 'Finish') if usage of the K2 Management Site is necessary.


0 replies

Be the first to reply!

Reply