This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

You might come across the following error when trying to create a new package using Package and Deployment tool.

"System.TypeInitializationException: The type initializer for 'SourceCode.SmartObjects.ServiceBrokerStore.Store' threw an exception. ---> 
System.MissingMethodException: Method not found: 'Int32 SourceCode.SmartObjects.Configuration.SmartObjectsRuntimeConfigurationSection.get_StoreCacheDurationSeconds()'. 
   at SourceCode.SmartObjects.ServiceBrokerStore.Store.InitializeCache() 
   at SourceCode.SmartObjects.ServiceBrokerStore.Store..cctor() 
   --- End of inner exception stack trace --- 
   at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.RemoteCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList, 
MarshalMessageType CallType) 
   at SourceCode.Deployment.Management.PackageDeploymentManager.CreateSession(String sessionName) 
   at SourceCode.Management.SnapIns.K2Management.K2ServerFarm.CreatePackage()"

Symptoms

- This issue can happen when Windows updates are not installed correctly.

- Restarting the K2 Server doesn't fix the issue.

Troubleshooting Steps

To troubleshoot the issue, please follow the steps below:

- Verify if you are able to "Edit Package" and "Deploy Package".

- Perform an IIS RESET to see if you're able to 'Create Package".

- Verify if any Cumulative Updates (CU) or FixPacks (FP) have been installed lately under "HostServer.UpdateHistory" table in the SQL database.

- Check if there are any available Windows updates that are to be installed by clicking 'Check for Updates'.

- If you see any update on 'Windows Updates," please click 'Install' to install the updates manually.

- Wait for the updates to complete.

- Once the updates are completely installed, the server reboots.

- It's going to take a while to do the backend process with Windows update installation.

- Check if you are able to 'create package' using Package and Deployment tool once the server's rebooted successfully. 

- The error appears to have gone away by just manually installing the Windows Updates.

- The issue should now be resolved.