This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

You are unable to expand the SmartObject list on the left-hand side when you are in Visual Studio or K2 Studio.

Symptoms

The following error will appear:


"Primary Credentials Not Authenticated"

Troubleshooting Steps

This issue can be resolved by verifying the SmartObject connection string within Visual Studio/K2 Studio. If the connection string is wrong you will need to update it using the guidelines below:

- Open up the Connection string within the Object Browser, which will be on the left-hand side of the interface.

- Hover over the SmartObject server. 
- Right-click and Edit the connection string field.
- Test.

You should now be able to expand and view the SmartObject list.