This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When trying to "View Flow" on an item on the Worklist control in SmartForms, the error appears. But when going into the non-management side of K2 Workspace and drilling down to the process record, I can view the flow.

Symptoms

The issue was caused by an extra “/workspace” in the “Workspace URL” and the “Workspace URL SSL" String Table.

Troubleshooting Steps

To resolve this error, remove “/workspace” from the field (shown above), from the String table and the Environment Fields.
Perform an IISReset.