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Unable to install 'K2 for Visual Studio' from K2 Blackpearl setup manager

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.


K2 for Visual Studio is missing from the K2 Blackpearl setup manager.


If you run the K2 Blackpearl setup manager from any of the following locations to install K2 for Visual Studio:

-From the Start menu
-From C:\Program Files (x86)\K2 blackpearl\Setup.exe

Those components will not be listed under K2 Blackpearl Setup Manager > Modify > Client Components. It will only display currently installed Client Components as shown below.


Troubleshooting Steps

To resolve this:
- Run the Setup manager from the installation package (where you downloaded/copied/extracted the installer to).
- The modify option will allow you to re-install the K2 for Visual Studio Client Component.