This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

This error will be displayed on the Get Reference on Properties: "The Get File Reference" contains the ["Unresolved Token"] property of the ["Unresolved Token"] removed reference"

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Symptoms

This will cause the workflow to break with the following error "Index was outside the bounds of the array"

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Troubleshooting Steps

To correct this:

- Remap the SmartObject where the Get Reference is used:

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If this does not resolve the behaviour:
- Navigate to the "Get Reference" where you will note that the one property is raising the "unresolved Token error".
To get past this, recreate the "Get Reference" step so that the correct values are synced with the SmartObject values that needs to be populated.