Opening an exported Survey App report (.CSV) in Notepad converts non-English characters to question marks
kbt154655
PRODUCTK2 Five 5.1
BASED ONK2 Five 5.1
TAGSSmartStarters
Fix Pack
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
Issue
When you create a Survey App in K2 Workspace and open the exported report data (.CSV) in Notepad, non-English character are converted to question marks "???".Symptoms
As per the screenshots below, the data is displayed incorrectly as question marks instead of Thai characters.
Troubleshooting Steps
The issue has been fixed in K2 5.1 Fix Pack 31.
You may download the K2 5.1 November 2018 Cumulative Update here.
