This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

Inside a List View, if you have filtering enabled and you go to create a filter who's name/title has a special character inside of it, then you set this filter to run as default, when you go to load the view again it will no longer load the view and you will see a constant spinning wheel.

Image

Symptoms

If the filter is set to default and contains a special character inside of it like: ' ! { , etc.

Resolution

As a workaround, edit the Form.UserSetting table inside the K2 database and remove the special character. Please contact K2 Support as direct database manipulation is not recommended. 

Do not modify any database definition or database content unless specifically instructed to do so by K2. No changes to the K2 Database definition or content are supported unless specifically instructed by K2. Read more here.