This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.
After successfully deploying a package from Development to Production, the following issue occurred:
"The SmartObject mappings used within loop step goes missing"
The issue will only be encountered when making use of static mapping for the Loop step.
Static mode is used when clicking the Pencil Icon
The Workflow Loop step is not configured and thus the workflow will fail.
This is a product bug and will be addressed for K2 Cloud Update 8 / K2 Five 5.3 expected to ship in Q2 2019.
After deployment, edit the workflow and remap the Loop step data source.