This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

You are unable to map the service instances in the Package and Deployment tool.

Symptoms

The P&D wizard shows a tree structure with empty categories, instead of displaying the existing service instances.

Current behavior:

Image

Expected behavior:

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Resolution

This has been resolved in the K2 4.7 March CU Fix Pack 37.