This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
After following the steps in the known issues article (https://help.k2.com/kb003468), you may find that the issue still persists.
This could be caused by not having the appropriate Microsoft updates installed. The following step can be used to identify whether the environment supports the SameSite feature:
-Navigate to K2 Workspace site using Chrome.
- Next, open Developer tools, click on the application tab and then click on Cookies.
-All the cookies for the K2 SmartForms site should show SameSite with the value NONE (not empty), and Secure as true.
If the values for the Secure and SameSite properties are not set according to the above guidelines, please verify if your K2 server has the appropriate MS update to support SameSite attributes as per the following KB: